Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you make donations or contact us
• Payment Information: Credit card details, bank account information (processed securely through Razorpay)
• Website Usage: IP address, browser type, pages visited, and time spent on our website
• Communication Records: Messages, feedback, and correspondence with our team

How We Use Your Information

We use your information for the following purposes:

• Processing donations and providing receipts
• Communicating about our programs and impact
• Improving our website and services
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security

Data Security & Payment Processing

We implement appropriate security measures to protect your personal information:

• SSL Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
• Razorpay Integration: All payment processing is handled securely through Razorpay, a PCI DSS compliant payment gateway
• PCI Compliance: We do not store credit card or banking details on our servers
• Tokenization: Payment information is tokenized and processed securely by Razorpay
• Regular Security Audits: We conduct regular security assessments and updates
• Access Control: Limited access to personal data by authorized personnel only

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Razorpay Payment Gateway: We share necessary payment information with Razorpay for secure transaction processing. Razorpay is PCI DSS compliant and follows strict data protection standards
• Government Authorities: When required by law or legal process
• Trusted Service Providers: Who assist in our operations under strict confidentiality agreements
• Banking Partners: For donation processing and receipt generation (through Razorpay's banking network)

Payment Data Handling (Razorpay)

When you make donations through our website, payment processing is handled by Razorpay:

• Payment Information: Credit card numbers, bank account details, and other payment information are processed directly by Razorpay
• Data Storage: We do not store any payment card details on our servers
• Transaction Records: We maintain records of donation amounts, dates, and donor information for receipt and tax purposes
• Razorpay's Privacy Policy: Payment data is subject to Razorpay's privacy policy and security standards
• Receipt Generation: We use transaction data to generate donation receipts and maintain donor records

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@amartalseva.in
Address: Amartal Seva Foundation, Raipur, Chhattisgarh, India